Certificate III in Business

Key Points

  • Campus: Brisbane / Melbourne / Sydney

  • Start dates: Jan, Mar, Apr, Jun, Aug, Oct, Nov

  • Duration: 64 weeks, including scheduled breaks

  • Type: Full Time

  • Hours: Daytime

  • Tuition Fee:
    From $ 11,600 AUS

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The BSB30115 – Certificate III in Business course provides students with a wide range of skills and knowledge for working in business. Students will cover a variety of topics to prepare them for a variety of positions in the business industry, such as customer service assistant, data entry operator, general clerk, payroll officer, typist, word processing operator, and more. Students will develop the technical skills they need for business, as well as critically important soft skills, such as communication and teamwork, that employers seek.

Successful graduates of Certificate III in Business (BSB30115) will be able to apply a wide range of competencies in varied work contexts, using some discretion, judgment and relevant theoretical knowledge. They will be able to provide technical advice and support to a team.

Program results

  • Improve the key skills necessary for success in a business environment.

  • Learn to effectively use business software and technology to communicate, report, and create financial records.

  • Explore workplace health and safety regulations and best environmental practices to promote sustainability and safety in the workplace.

Learning methods

In all of our programs, you will create a schedule that combines 14 hours per week of classroom study and 6 hours per week of online study. The online study component includes exercises, discussion forums, and resources to help with homework and provide foundational learning and academic skills. Class study schedules combine the core lesson with basic skills and PASS classes.

You must attend both conferences as each conference covers different content. PASS classes are practical assessment support sessions. In PASS classes, you will meet with your coach to discuss any questions you may have about the study or the assessments. Foundation Skills sessions help you develop language and other business skills. He will learn to speak and present ideas with confidence. Topics include conducting meetings, writing business emails, negotiating, and making presentations.

Program structure

This is a CORE unit and describes the performance outcomes, skills, and knowledge required to apply an understanding of the workplace health and safety (WHS) legal framework in the workplace. It includes determining the relevant legislation and contributing to any action to ensure compliance with WHS legislation, codes and standards.

This unit covers the skills required to plan, write, and review a basic document before writing the final version.

Learn to determine and analyze existing and necessary resources, their effective application and responsibility for their use.

This unit describes the skills and knowledge required to handle formal and informal negative comments and complaints from customers.

This unit describes the performance results, skills and knowledge necessary to identify customer needs and monitor the service provided to them. It includes areas such as identifying customer needs, providing a service to customers, and monitoring the delivery and effectiveness of the delivery of that service.

This unit covers the skills and knowledge necessary to recognize and interact productively with diversity in the workplace. It covers sensitive responses and interactions with all kinds of diversity that may be encountered during the course of the job.

This unit presents the knowledge necessary to gather information and maintain effective relationships and networks, with special attention to communication and representation.

This unit covers the skills and knowledge required to collect, organize, and apply workplace information in the context of an organization’s work processes and knowledge management systems.

This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.

This unit describes performance outcomes, skills, and knowledge needed to organize your own work schedules, monitor and obtain feedback on job performance, and maintain required levels of competence.

This unit describes the skills and knowledge necessary to effectively analyze the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.

Learn about business processes and your role in maintaining business resources.

Admission requirements

  • An equivalent to the Australian school certificate from year 10. It would be helpful to have previous knowledge and work experience in a business environment.
  • International students must meet a minimum language requirement of IELTS 4.5 with a minimum band score of 4.0. TOEIC 525 with a minimum reading score of 250. Direct entry is available through ILSC Intermediate 1 and above.
  • Students must be at least 18 years old at the beginning of their studies.

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