Diploma in Customer Service Co-op
Work permit while you study
Labor practices included
Campus: Toronto / Vancouver
Start dates: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sept, Oct, Nov, Dec
Duration: 48 weeks (Daytime) / 88 weeks (Nighttime)
Type: Full Time
Tuition Fee: Starting at $ 9,220 CAD
This program will prepare you for success in customer relationship-driven workplaces, providing a pathway to work in organizations such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops, and retail stores.
With this qualification, students will be able to specialize in areas such as lodging services, food and beverage, and retail, or put their diverse skills to support the needs of small businesses.
Students will learn effective communication skills, how to handle conflict and handle customer complaints, how to work in a team, and how to develop knowledge about products and services to deliver relevant information to customers.
Develop a strong foundation in customer service skills and prepare to enter the hospitality, tourism, and travel industries.
Learn to effectively develop your knowledge of products and services to provide relevant information to customers.
Programs taught by highly qualified industry professionals and instructors.
Take the cooperative program and strengthen your resume with Canadian work experience.
Students taking the day program will follow the same course schedule from 9:00 am to 2:30 pm during all parts of study. During the first 24 weeks of the program, students will also take the Job Placement Skills Course (Part 1 and 2) during the afternoon block 2: 45-4: 00 PM to prepare for their cooperative. After completing the final course, students will begin their cooperative work practices.
Students taking the Evening Program will begin their program with a 2-week Job Search Preparation Course prior to taking their first 6-week course. After each 6-week course, students take a 2-week break before starting their next course.
This paid work experience placement is an integral part of the Co-op program. Students will apply theories learned in class in real-world work settings that are relevant to their field of study and aligned with the learning objectives of the program.
The program’s orientation and pre-placement classes will prepare you to find a suitable placement. During the work experience period, you will receive the support and guidance of a dedicated cooperative coordinator who will work with you and ensure that you receive all the support that is needed to successfully complete the program.
- Students interested in attending Greystone College must have completed (graduated from) their final year of general education or GED, or have mature student status.
- International students will require a Bachelor’s degree from their country of origin. The degree and grades must be officially translated into English.
- In Toronto, students must be at least 18 years old and pass a qualifying exam approved by the superintendent.
- All applicants whose first language is not English must demonstrate a Beginning Level 4 of English with Greystone College’s online written and oral test.
- All students must have their own device (tablet / phone / laptop) to access course materials through our learning management system (LMS)
Online written test and oral interview are exempt if TOEFL iBT 35, IELTS 4 or ILSC Beginner 4 is taken.
If an applicant does not meet the minimum requirements, neither the institution nor the student can waive him.
Learn more about our educational offer