Diploma in Hotel Management

Key Points

  • Work permit while you study

  • Campus: Vancouver / Toronto

  • Start dates: Jan, Feb, Mar, Apr, May, Jun, July, Aug, Sept, Oct, Nov, Dec

  • Duration: 48 weeks

  • Type: Full Time

  • Hours: Daytime

  • Tuition Fee: $ 18,000 CAD

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Greystone College’s Diploma in Hospitality Management program is an intensive diploma program specifically designed to meet the vast employment needs of both staff and management in the global tourism, hospitality, resort and convention markets.

Hospitality is one of the fastest growing industries and largest areas of employment in the world. Students will be prepared for a variety of positions in the hospitality industry in guest services, front desk operations, food and beverage, cleaning, event coordination, administration, and more.

Program results

  • Prepare for your career to accept jobs in one of the fastest growing industries.

  • Earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI).

  • The instructors are highly qualified industry professionals with current experience in the hospitality field.

  • Strengthen your resume with Canadian work experience by taking the cooperative program option *

Program structure

Prepares students for careers in hospitality by presenting and describing opportunities in hospitality management. These opportunities include careers in a variety of businesses, including hotels, restaurants, institutions, private clubs, casinos, consulting firms, travel agencies, and cruise ships.

Get a comprehensive introduction to hotel accounting concepts and procedures, hotel financial data processing, and the flow of financial information in the accounting cycle that results in the production of financial statements.

Learn to develop effective supervisory and management skills that are essential for success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflicts and changes; and use time management techniques.

Increase the efficiency of the front office and help sales grow with the knowledge and skills acquired in this course. Topics include revenue management and the latest technology applications. Find out how front desk activities and functions affect other departments and how to manage the main office to ensure your property goals are met. Case studies and real-world examples offer a practical industry perspective.

No property can be profitable without clean rooms and efficient cleaning operations. Learn what it takes to manage this important department. This course provides a comprehensive overview, from the overview of quality staff recruitment and retention, planning and organization, to the technical details for cleaning each area of the hotel.

This course will provide the foundation you need to oversee the provision of quality gastronomic service, including responsible alcoholic beverage service, as well as on-site food and beverage operations.

Get an introduction to the organization and structure of hotels, restaurants, clubs, cruise ships and casino hotels, from a management perspective. Topics include: business ethics, franchising, management contracts, marketing and sales, and advertising.

Get a solid foundation in hotel technology and information systems management. The content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event management.

Gain an understanding of security and safety issues within the hospitality industry. Topics include physical property security, asset protection, guest protection, safety equipment, emergency handling and procedures, and more.

Find out how to build a world-class sales team with creative and successful sales and marketing programs that really work. This course shows how to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners.

Hospitality is an industry of people, and this course shows how to manage the important human resources that provide services within a hospitality operation. Students will analyze contemporary issues and practices, as well as labor laws that impact the way people are managed.

In this course you will learn about the different income management tools available, as well as their uses. Students will also go over the different vital issues to consider before implementing revenue management tactics, and the consequences or benefits that subsequent use of revenue management may entail.

In this course, students will prepare to bring their new skills and knowledge to the job market. Students will focus on defining their future goals and career aspirations, learning how to write effective resumes and cover letters, interview basics, and what employers are looking for. Students will complete the course feeling prepared to find work in their new field.

Admission requirements

  • Students who are interested in attending Greystone College must have a high school diploma, GED, or mature student status.
  • International students will require a Bachelor’s degree from their country of origin. The degree and grades must be officially translated into English.
  • All applicants whose first language is not English must demonstrate an Intermediate 3 level of English with Greystone College’s online written and oral test.
  • All students must have their own device (tablet / phone / laptop) to access course materials through our Learning Management System (LMS).

Online written and oral test is exempt if TOEFL iBT 55, IELTS 5.0 or ILSC I3 is taken.
If an applicant does not meet the minimum requirements, neither the institution nor the student can waive him.

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