Diploma in Hotel Operations Co-op

Key Points

  • Work permit while you study

  • Labor practices included

  • Campus: Toronto / Vancouver

  • Start dates: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sept, Oct, Nov, Dec

  • Duration: 48 weeks (Daytime) / 88 weeks (Nighttime – Vancouver only)

    , Jul, Aug, Sept, Oct, Nov, Dec

  • Type: Full Time

  • Hours: Day / Night (Vancouver only)

  • Tuition Fee:
    From $ 10,575 CAD

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The Diploma in Hotel Operations provides students with fundamental knowledge in a variety of areas within the hotel industry. This includes organizing and performing guest service front desk functions, managing housekeeping operations, overseeing a team of hospitality professionals, and more. Students will be prepared for a variety of positions in the hospitality industry, such as an event coordinator, human resources coordinator, guest services agent, and more.

Program results

  • Gain the skills necessary to analyze and understand the lodging industry and the external factors that can influence the operation of a hotel and its profitability.

  • Earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI).

  • Learn from highly qualified industry professionals through case studies and job projects.

  • Strengthen your resume with Canadian work experience by taking the cooperative program option.

Learning methods

Students taking the day program will follow the same course schedule from 9:00 AM to 2:30 PM. During the first 24 weeks of the program, students will also take the Job Placement Skills Course (Part 1 and 2) during the afternoon block from 2: 45-4: 00 PM to prepare for their cooperative. After completing the final course, students will begin their period of cooperative work experience.

Students taking the evening program will begin their program with 2 weeks of Job Placement Skills: Part 1 before taking their first course of the 6-week program. Between each 6 week course, students will take a 2 week break before starting their next course. At the end of the fourth course, students will complete 2 weeks of Job Placement Skills: Part 2 before beginning cooperative job placement.

Co-op experience

This paid work experience placement is an integral part of the Co-op program. Students will apply theories learned in class in real-world work settings that are relevant to their field of study and aligned with the learning objectives of the program.

The program’s orientation and pre-placement classes will prepare you to find a suitable placement. During the work experience period, you will receive the support and guidance of a dedicated cooperative coordinator who will work with you and ensure that you receive all the support that is needed to successfully complete the program.

Program structure

Prepares students for careers in hospitality by presenting and describing opportunities in hospitality management. These opportunities include careers in a variety of businesses, including hotels, restaurants, institutions, private clubs, casinos, consulting firms, travel agencies, and cruise ships.

Get a comprehensive introduction to hotel accounting concepts and procedures, hotel financial data processing, and the flow of financial information in the accounting cycle that results in the production of financial statements.

Learn to develop effective supervisory and management skills that are essential for success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflicts and changes; and use time management techniques.

Increase the efficiency of the front office and help sales grow with the knowledge and skills acquired in this course. Topics include revenue management and the latest technology applications. Find out how front desk activities and functions affect other departments and how to manage the main office to ensure your property goals are met. Case studies and real-world examples offer a practical industry perspective.

No property can be profitable without clean rooms and efficient cleaning operations. Learn what it takes to manage this important department. This course provides a comprehensive overview, from the overview of quality staff recruitment and retention, planning and organization, to the technical details for cleaning each area of the hotel.

This course will provide the foundation you need to oversee the provision of quality gastronomic service, including responsible alcoholic beverage service, as well as on-site food and beverage operations.

The course is divided into 2 sections: Work Practice Skills (WPS) 1 and 2.

WPS 1 acts as an introduction to everything you need to know about living and working in Canada and assists students in the process of applying for a Social Security Number (SIN) . It also prepares students for the workplace, helping them apply for jobs and making sure their resumes and cover letters meet industry standards.

WPS 2 prepares students for their cooperative work experience and develops their networking skills.

During cooperative work placement, students will practice their skills at a local workplace in a position related to the specific goals of their program. Students will be required to complete work assignments assigned by the employer. Additionally, students are required to provide regular (monthly) feedback on their Greystone College placement experience, using prescribed reporting forms.

Admission requirements

  • Students who are interested in attending Greystone College must have a high school diploma, GED, or mature student status. For international students, a Bachelor’s degree taken in the country of origin will be necessary (for international students). The degree and grades must be officially translated into English.
  • All applicants whose first language is not English must demonstrate an intermediate level of English 3 with Greystone College’s online written and oral test.
  • All students must have their own device (tablet / phone / laptop) to access course materials through our Learning Management System (LMS).

Online written and oral test is exempt if TOEFL iBT 55, IELTS 5.0 or ILSC I3 is taken.
If an applicant does not meet the minimum requirements, neither the institution nor the student can waive him.


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